Individual skill
customer-success-resume
Writes customer success, implementation, onboarding and customer support resumes. Distinguishes adoption, renewals, expansion and support quality from sales claims, with honest portfolio and retention metrics.
plugins/reactive-resume/skills/customer-success-resume/SKILL.md
Source commit 77f5580a67d1e4379978e80410e0cd02ea3fd446
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- Last checked
- Nov 9, 2026
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- Repository last updated
- Nov 8, 2026
- License
- MIT
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# Customer Success Resume
Use the user's evidence, never facts or numbers from worked examples. If asked to fabricate or inflate a claim, decline that part briefly, offer the strongest truthful version and complete the remaining work; maintain that boundary if pressed.
Show the customer's outcome and the user's contribution. Work from notes and existing resume text; no CRM access or account is necessary.
## Clarify the role
Ask whether the target centers on adoption, onboarding, technical implementation, renewals or support. Establish customer segment, portfolio or queue scope, escalation authority and commercial ownership.
| Work | Useful evidence |
| ---------------- | ------------------------------------------------------------------------------- |
| Customer success | Adoption, success plans, account health, relationships and renewal contribution |
| Implementation | Requirements, integrations, migration, training, go-live and handoff |