Individual skill
advocate-sourcing
Use to identify, score, and prioritize customer advocates for programs.
plugins/customer-advocacy-orchestration/skills/advocate-sourcing/SKILL.md
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# Advocate Sourcing Skill
## When to Use
- Building reference pools, speaker rosters, or customer advisory councils.
- Auditing advocacy coverage by region, persona, or product.
- Refreshing advocate tiers after product launches or org changes.
## Framework
1. **Signal Collection** – product usage, NPS, expansion, support interactions, community engagement.
2. **Scoring Model** – weight value delivered, relationship strength, storytelling potential, and risk.
3. **Tiering** – classify advocates into spotlight, reference-ready, nurture, and do-not-contact.
4. **Consent & Compliance** – track legal approvals, NDAs, and data sharing requirements.
5. **Backlog Management** – log asks, upcoming opportunities, and fatigue limits.