Individual skill
program-ops
Use when standardizing event workflows, tooling, and routing across portfolios.
plugins/event-marketing/skills/program-ops/SKILL.md
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# Event Program Operations Skill
## When to Use
- Scaling events across regions/vendors.
- Auditing operational process gaps.
- Onboarding new ops managers or agencies.
## Framework
1. **Workflow Map** – intake → approval → production → promotion → execution → follow-up.
2. **Tool Stack** – registration, streaming, badge printing, analytics, project management.
3. **Data Flow** – how registration, attendance, engagement sync to CRM/MAP.
4. **Governance** – templates, RACI, change control, compliance requirements.
5. **Vendor Management** – criteria, scorecards, contract checkpoints.
