Individual skill
insight-synthesis
Use to convert raw customer feedback into compelling narratives, themes, and recommendations.
plugins/customer-feedback-orchestration/skills/insight-synthesis/SKILL.md
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# Insight Synthesis Framework Skill
## When to Use
- Wrapping up research studies, surveys, or ongoing feedback programs.
- Preparing executive readouts or roadmap recommendation docs.
- Aligning cross-functional stakeholders on prioritized issues/opportunities.
## Framework
1. **Signal Stacking** – layer qualitative quotes, quantitative metrics, and behavioral data for each insight.
2. **Theme Laddering** – cluster related findings into parent themes, mapping to personas and journeys.
3. **Impact Assessment** – estimate business impact (ARR, adoption, satisfaction, efficiency) and confidence level.
4. **Recommendation Crafting** – outline proposed actions, owners, and success metrics.
5. **Storytelling** – build narrative arcs with hooks, evidence, and clear calls to action.
