Individual skill
objection-handling
Use when preparing responses to prospect objections during outbound, discovery, or follow-up conversations.
plugins/sales-prospecting/skills/objection-handling/SKILL.md
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# Objection Handling Skill
## When to Use
- Prospects push back on timing, budget, priority, or vendor choice.
- SDRs/AEs need concise, value-first rebuttals for email, phone, or social.
- Enablement teams are building battlecards and talk tracks.
## Framework
1. **LACE** – Listen, Acknowledge, Clarify, Educate for every objection.
2. **Diagnosis** – identify category (budget, timing, competition, info) and root cause.
3. **Response Construction** – combine empathy statement + proof + CTA for next step.
4. **Channel Adaptation** – adapt scripts for email, call, social with same backbone.
5. **Feedback Loop** – log outcomes in objection tracker to refine messaging.