Individual skill
community-sentiment-dashboard
Reporting template for tracking sentiment, risks, and advocacy signals across social + community channels.
plugins/social-media-marketing/skills/community-sentiment-dashboard/SKILL.md
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# Community Sentiment Dashboard Skill
## When to Use
- Weekly/monthly social listening readouts.
- Real-time monitoring during launches, incidents, or crisis scenarios.
- Executive updates that require quantified sentiment + qualitative insights.
## Framework
1. **Signal Sources** – social listening feeds, community platforms, support tags, surveys.
2. **Sentiment Stack** – volume, sentiment %, topics, influencer tiers, escalation status.
3. **Risk/Opportunity Board** – flagged issues, severity, owners, response progress.
4. **Advocacy Spotlight** – top advocates, UGC, partnership opportunities.
5. **Action Register** – follow-ups routed to comms, product, support, leadership.