Individual skill
executive-ebr-kit
Template pack for executive business reviews with outcomes, risks, and asks.
plugins/customer-success/skills/executive-ebr-kit/SKILL.md
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# Executive EBR Kit Skill
## When to Use
- Preparing quarterly/biannual executive business reviews (EBRs/QBRs).
- Aligning customer exec sponsors with value realization, roadmap, and investment asks.
- Creating consistent storytelling across CS leaders and account teams.
## Framework
1. **Narrative Structure** – headline, impact summary, challenges, commitments, next plays.
2. **Metric Spine** – adoption, value, ROI, roadmap alignment, joint KPIs.
3. **Risk & Opportunity** – top 3 blockers + mitigations; top 3 growth bets + investment needs.
4. **Executive Actions** – decisions, approvals, introductions, or resources requested.
5. **Follow-Up Tracker** – owner, due date, status, and impact measurement.
