Individual skill
call-analysis-framework
Use to score calls, capture highlights, and convert insights into actions.
plugins/sales-calls/skills/call-analysis-framework/SKILL.md
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# Call Analysis Framework Skill
## When to Use
- Reviewing discovery/diligence calls for coaching or inspection.
- Automating scorecards for enablement or QA teams.
- Prepping executive summaries of key customer conversations.
## Framework
1. **Section Definition** – intro, discovery, value, objection handling, next steps (customizable).
2. **Scoring Rubric** – 1-5 scale with observable behaviors for each section.
3. **Signal Tags** – categorize quotes (pain, metrics, stakeholders, commitments, risks).
4. **Insight Summaries** – auto-generate “what went well” vs “improve” lists with evidence.
5. **Action Routing** – push tasks to CRM, assign coaching drills, or escalate to leadership.