Individual skill
sentiment-analysis
Use to interpret qualitative feedback, trends, and risks across community channels.
plugins/community-orchestration/skills/sentiment-analysis/SKILL.md
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- Last checked
- Nov 10, 2026
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- Apache-2.0
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# Community Sentiment Analysis Skill
## When to Use
- Monitoring community tone during launches, incidents, or roadmap changes.
- Preparing executive updates that require member sentiment context.
- Prioritizing response or enablement efforts based on emerging themes.
## Framework
1. **Signal Sources** – forums, chat transcripts, surveys, social listening, support tickets.
2. **Tagging Schema** – categorize by emotion, topic, product area, persona, and severity.
3. **Trend Analysis** – track frequency over time, correlate with launches or incidents.
4. **Risk Scoring** – define thresholds for escalation (negative volume, influencer involvement, compliance).
5. **Action Loop** – translate findings into comms responses, content updates, or product feedback tasks.