Individual skill

sales-cs-manager

对外销售客服（sales-cs crew）管理技能。负责启用（channel、workspace、业务知识）、复盘升级（客户反馈、话术与客服手册）以及主动跟进定时任务的开启、调整和停用；调度由 main 派 IT engineer 管理原生 Automations。sales-cs 不自行升级或管理系统调度。零散 channel 检查、反馈扫描也可直接做。不涉及商务获客（expert-bd）、投资人关系（expert-ir）、content-producer 启用（AGENTS.md crew 管理）。

crews/main/skills/sales-cs-manager/SKILL.md

Source commit 47aea0be00db5f86e27615224e45e558d737d9ee

What was checked

Matches the observed repository HEAD

Yes

Scanner rules are current

No

Repository scan complete

No

Skill scan complete

Yes

Observed behavior

Not checked yet

Last checked

Nov 2, 2026

These are observations at the recorded commit, not a guarantee of safety. Review the source before running it.

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