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quote-follow-up-sequences

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Builds a follow-up system that chases every outstanding quote for a local service business - same-day speed-to-quote, a day 1/3/7/14 cadence mixing call, SMS, and email, the assumptive close, quote-expiry urgency, and win/loss logging, with copy-paste templates. Use when an owner says "customers ghost after I send the estimate", "how do I follow up on quotes without being annoying", "my close rate on written estimates is low", or "should quotes expire". Do NOT use for B2B sales-team follow-up cadences - use sales-followup-cadence instead. Do NOT use for reducing appointment no-shows before the visit happens - use no-show-reduction instead.

skills/quote-follow-up-sequences/SKILL.md

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Oct 13, 2026
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MIT

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# Quote Follow-Up Sequences

An unanswered quote is not a no - most of the time it is a homeowner who got
busy, and the contractor who follows up wins the job from the four who did
not. The costly mistake this skill prevents is paying to generate a lead,
paying a tech to drive out and diagnose, and then abandoning the quote after
one email - burning the acquisition cost local-unit-economics already counted
(about $119 per customer for Summit Plumbing, before the truck roll). This
skill and no-show-reduction are the two revenue-protection systems in the
pack: both defend money the lead spend has already paid for.

Worked business throughout: Summit Plumbing, 4 techs, $450 average ticket,
$75,000 a month. Roughly a third of Summit's work is quoted rather than
fixed on the spot - call it 60 quotes a month. Moving the quote close rate
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