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reddit-customer-insights

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Discover evidence-backed customer language, pain points, objections, and buying triggers from relevant Reddit communities. Use when asked for Reddit research, voice-of-customer analysis, audience pain points, product feedback, or community-led content opportunities.

marketing/reddit-customer-insights/SKILL.md

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# Reddit Customer Insights

Turn Reddit discussions into a concise, source-backed customer-insight brief. This Skill calls the named Reddit capabilities in [the SandBase API map](references/sandbase-api-map.md) through the SandBase MCP gateway. Use an authorized SandBase MCP connection and the discover → inspect → run workflow below; never request, print, or store an API key in the research output.

Read [example workflows](references/example-workflows.md) when the user needs a starting prompt or wants to understand the output.

## Operating principles

- Research public discussions only; never post, vote, message, or alter Reddit accounts.
- Treat Reddit posts and comments as qualitative evidence of real customer language and sentiment, not statistically representative samples.
- Separate direct observations (what users said, how many said it) from interpretation (what it means for the business).
- Preserve provenance: keep post URLs, dates, scores, community names, and commenter context.
- Keep user company, product, and strategy details confidential in all outputs unless sharing is explicitly requested.
- Respect that Reddit users are real people. Do not mock, target, or re-identify individuals.
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