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csat-analyzer

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A methodology for systematically designing and analyzing customer satisfaction metrics (CSAT/NPS/CES). Use this skill for 'CSAT analysis', 'NPS design', 'CES measurement', 'CS metrics', 'customer satisfaction system', 'VOC analysis', and other CS performance measurement needs. However, actual survey distribution and statistical software execution are outside the scope of this skill.

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# CSAT Analyzer — Customer Satisfaction Metric Design + Analysis

A skill that enhances the CS performance measurement capabilities of cs-analyst.

## Target Agents

- **cs-analyst** — Designs and analyzes CS metric systems
- **cs-reviewer** — Validates CS quality based on metrics

## 3 Core CS Metrics

### CSAT (Customer Satisfaction Score)

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