Individual skill

apexcloud-retention-ops

Use this skill whenever the task involves the ApexCloud Retention Operations API, customer retention analysis, renewal risk assessment, QBR metrics, churn modeling, or any customer success operations task referencing account_ids, ARR, NPS, support tickets, billing snapshots, AR aging, or retention action boards. This skill documents the API, data hygiene rules, controlled vocabularies, and deterministic output conventions. Trigger on any prompt that mentions account-level retention data, renewal queues, QBR preparation, receivables reviews, churn model validation, or retention board construction, even if the specific task type is not named.

experiments/codex_skill_creator_comparison_deepseek_v4_pro_max/reports/skills/task_group_004/fewshot/cc/fewshot_attempt_02/SKILL.md

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# ApexCloud Retention Operations

Skill for solving ApexCloud retention operations tasks against the public
Retention Operations API. Covers the full task surface: risk queues, QBR
metrics, receivables and pipeline reviews, churn model validation, and
high-touch retention action boards.

## Quick Start

1. Read the task prompt for the **task type**, **account IDs**, **date range**,
   **assessment date**, and any **specific instructions** about scoring or
   ranking.
2. Identify the task type from the signal words (see Task Types below).
3. Consult [references/api.md](references/api.md) for exact endpoints,