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apexcloud-retention-ops

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Use the ApexCloud Retention Operations API to build renewal risk queues, QBR metrics packets, receivables and pipeline reviews, churn model validation readouts, and high-touch retention action boards. Use this skill whenever the task mentions ApexCloud, retention operations, renewal risk, customer success QBR, A/R aging, churn predictions, NPS analysis, support health, billing snapshots, expansion pipeline, or a task-environment base URL pointing to a retention operations API — even if the user does not name ApexCloud explicitly. Also use it when you see enumerated answer template fields like risk_level, primary_action, reason_codes, policy_codes, or controlled source enums typical of CS ops tooling.

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# ApexCloud Retention Operations

This skill covers the end-to-end workflow for building structured retention and
revenue-operations reports from the ApexCloud Retention Operations API. The
tasks are JSON-in/JSON-out: you read an answer template, fetch across several
REST endpoints, compute derived fields with deterministic precision, and return
exactly the completed template.

## Quickstart

1. **Read the answer template** — it lives at `input/payloads/answer_template.json`
   or wherever the prompt points you. Every slot that is `null`, `0`, `0.0`, `""`,
   `[]`, or `false` is unfilled and needs your computed value.
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