Individual skill

apexcloud-retention

Operational analysis and reporting with the ApexCloud Retention Operations REST API. Use when a task requires: (1) renewal risk queue ranking accounts by churn risk with risk scores, actions, and reason codes, (2) QBR metrics packet with monthly revenue, support tickets, SLA, and NPS, (3) A/R receivables and pipeline operations review with overdue followups linked to CRM accounts, (4) churn model validation and outreach ranking by predicted churn probability, (5) high-touch retention operations board reconciling billing, support, NPS, receivables, usage, and expansion across accounts, or (6) any task querying multiple ApexCloud endpoints to produce structured JSON with controlled vocabularies and deterministic precision.

experiments/codex_skill_creator_comparison_deepseek_v4_pro_max/reports/skills/task_group_004/fewshot/deepagents/fewshot_attempt_03/SKILL.md

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# ApexCloud Retention Operations

## Overview

The ApexCloud Retention Operations API provides customer success data across accounts, billing, support tickets, NPS surveys, A/R aging, CRM pipeline, HR context, events, and churn model exports. Every analysis task follows the same core pattern: fetch from multiple endpoints, reconcile across sources, compute aggregates, and return deterministic JSON with controlled vocabularies.

## Quick Start

Every task provides a base URL. Substitute `<TASK_ENV_BASE_URL>` with the actual URL before making any calls.

```bash
# Verify the service is running
curl -s <TASK_ENV_BASE_URL>/api/health
```