Individual skill

apexcloud-retention-ops

Structured retention operations for the ApexCloud customer success platform. Use when tasks reference the ApexCloud Retention Operations API, renewal risk queues, QBR metrics packets, receivables reviews, churn model validation, or high-touch retention action boards. Covers account profiling, billing snapshots, support-ticket health, NPS sentiment, product-usage trends, A/R aging reconciliation, opportunity pipeline analysis, HR and event ops context, and CSV churn exports. Trigger on prompts mentioning ApexCloud, retention ops, renewal risk, QBR, receivables review, churn model, or retention action board.

experiments/codex_skill_creator_comparison_deepseek_v4_pro_max/reports/skills/task_group_004/fewshot/codex/fewshot_attempt_03/SKILL.md

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Repository stars (not skill ratings): 121
Repository last updated: Oct 29, 2026
License: Apache-2.0

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self-evolving Repository topic
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SKILL.mdcore · 10,447 bytes
agents/openai.yamlasset · 247 bytes
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references/controlled_vocabularies.mddoc · 6,331 bytes
references/risk_scoring.mddoc · 3,956 bytes

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# ApexCloud Retention Operations

Structured workflow for building retention operations deliverables from the ApexCloud Retention Operations API.

## Quickstart

Every task provides a base URL as ```<TASK_ENV_BASE_URL>```. All endpoints are unauthenticated GET requests. Start by calling `/api/health` to confirm the service is reachable and to see dataset row counts.

The API reference is in [references/api_reference.md](references/api_reference.md). Read it before calling any endpoint family for the first time. The controlled vocabularies (risk levels, actions, reason codes, metric sources, policy codes) are in [references/controlled_vocabularies.md](references/controlled_vocabularies.md). The risk scoring methodology is in [references/risk_scoring.md](references/risk_scoring.md).

## General Output Rules

1. Return **valid JSON only**. No markdown fences, no explanatory prose.
2. Currency values to 2 decimal places. Percentages to 1 decimal place. Counts and risk scores as integers.