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# SKILL: ApexCloud Retention Operations — CRM Analytics SOP

A reusable procedure for solving ApexCloud Retention Operations analytics tasks
(renewal risk queues, QBR metric packets, receivables/pipeline reviews, retention
action boards, and churn validation/ranking). Read the single test prompt, then
fill every field of its `payloads/answer_template.json` using the rules below.

---

## 0. Remote environment (the only data source)

All data comes from the remote ApexCloud Retention Operations API. The prompt may
mention a localhost URL or an `env/setup.sh`; IGNORE those — never start a local
service. Use the remote base URL given in the run's environment access notes
(of the form `http://<host>:<port>`). All reads are HTTP GET via `curl`.
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