Individual skill
apexcloud-retention-ops
Complete reference for the ApexCloud Retention Operations API. Use when building renewal risk queues, QBR metrics packets, receivables reviews, churn model validations, or high-touch retention action boards from the ApexCloud task environment. Covers all public endpoints, controlled enum vocabularies, business calculation rules (ARR sourcing, clean ticket counts, overdue balance formulas, NPS handling, renewal windows), cross-entity linking between A/R customers and CRM accounts, churn model training/scoring with logistic regression, and five reusable task archetypes. Trigger on tasks mentioning ApexCloud, retention operations, renewal risk, QBR, QBR metrics, receivables, pipeline operations review, churn model, churn validation, churn candidates, retention board, retention action board, BORD sort, or the /api/ and /exports/ endpoints listed in the catalog.
experiments/codex_skill_creator_comparison_deepseek_v4_pro_max/reports/skills/task_group_004/fewshot/deepagents/fewshot_attempt_02/SKILL.md
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- Last checked
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- Oct 29, 2026
- License
- Apache-2.0
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- agent Repository topic
- ai Repository topic
- benchmark Repository topic
- llm Repository topic
- self-evolving Repository topic
- self-learning Repository topic
- skills Repository topic
- operations Derived category
- sales Derived category
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SKILL.mdcore · 6,246 bytesSKILL.mdcore · 6,246 bytesreferences/calculation_rules.mddoc · 6,067 bytesreferences/endpoints.mddoc · 5,766 bytesreferences/enums.mddoc · 7,929 bytesreferences/task_patterns.mddoc · 5,919 bytes
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# ApexCloud Retention Operations
## Overview
This skill provides the complete API catalog, controlled vocabularies, business rules, and reusable task patterns for the ApexCloud Retention Operations API. Use it when a task requires building structured retention analytics from the ApexCloud environment on `http://task-env:9004`.
The API surfaces account profiles, billing snapshots, support tickets, NPS surveys, A/R aging, CRM opportunities, HR summaries, event performance data, churn model CSV exports, and a flat account-metric extract. Every response is JSON unless the endpoint is an `/exports/` CSV download.
## Quick Start
1. Confirm the API is reachable: `GET /api/health`
2. Identify the task archetype from the five patterns below
3. Read the corresponding section in [references/task_patterns.md](references/task_patterns.md) for the step-by-step workflow
4. Consult [references/endpoints.md](references/endpoints.md) for exact endpoint shapes and field meanings