Individual skill

apexcloud-retention-ops-json

Use this skill for ApexCloud Retention Operations tasks that ask for structured JSON from account, metrics, support, NPS, billing, A/R aging, opportunities, HR, events, or churn export data. Trigger it whenever the prompt asks for renewal risk queues, retention action boards, QBR metrics packets, receivables and pipeline operations reviews, churn validation, or any controlled-enum customer-success operations output.

experiments/codex_gpt5_5_xhigh/reports/skills/task_group_004/reflect-3/reflect-3_attempt_01/SKILL.md

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Oct 29, 2026
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Apache-2.0

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# ApexCloud Retention Operations JSON

## Core Workflow

Start from the prompt and the answer template. The template is the contract: preserve every top-level key, nested key, list shape, enum vocabulary, date string, and null-vs-number convention unless the prompt explicitly says otherwise. Return JSON only.

Use the API base URL supplied in the prompt. If the prompt names endpoint families, prefer those exact paths over guessing from dataset filenames. The service often exposes richer account-scoped endpoints than top-level file-style routes.

Work in this order:

1. Read the prompt parameters: account IDs, region, quarter/date range, months, A/R as-of date, event ID, due dates, and controlled enum lists.
2. Fetch only the relevant endpoint families and date ranges.
3. Build a local reconciliation table keyed by `account_id`, plus legal/display/alias names for A/R customer matching.
4. Apply exclusions and filters before aggregating.
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