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apexcloud-retention-ops

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Use this skill for ApexCloud Retention Operations tasks that ask for account retention, churn-risk, support, NPS, revenue, renewal, or pipeline analysis from the remote GDPEVO environment. Trigger whenever the task mentions ApexCloud, accounts, ARR, CSM owners, lifecycle status, product usage, SLA, support tickets, NPS, opportunities, churn candidates, renewals, or asks for a computed business answer from the remote API.

experiments/codex_gpt5_5_xhigh/reports/skills/task_group_004/self/self_attempt_01/SKILL.md

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Oct 29, 2026
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Apache-2.0

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# ApexCloud Retention Operations

Use the remote environment as the source of truth. Do not infer values from memory, train examples, or local repository files. These tasks are small enough to solve by fetching JSON, joining on `account_id`, applying explicit filters, and returning the requested fields exactly.

## Environment Access

Read `environment_access.md` first and set the base URL from `GDPEVO_ENV_BASE_URL`.

Known public endpoints observed in the train environment:

- `GET /api/health`: service status and dataset row counts.
- `GET /api/accounts`: all account master records.
- `GET /api/accounts/{account_id}`: one account master record.
- `GET /api/accounts/{account_id}/metrics`: monthly metrics for one account.
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