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apexcloud-retention-ops

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Operating procedure for solving ApexCloud Retention Operations tasks against the read-only HTTP API at http://127.0.0.1:8074. Use this skill whenever a task asks you to build a renewal risk queue, a retention action board, a QBR metrics packet, a receivables / pipeline operations review, or a churn-model validation & outreach ranking for ApexCloud accounts — or any time the prompt mentions current ARR, billing snapshots, clean ticket counts, latest NPS, overdue A/R aging buckets, risk scoring, reason codes, primary actions, or the four-letter policy_codes (RS-/REV-/SUP-/ACT-/RCP-/CM-/PW-/FS-/MOD-/PRB-/DEP-/OUT-/BORD-/EXP-/CAL-). These tasks share fixed business conventions that are easy to get wrong; follow this skill instead of guessing the data sources, exclusion rules, thresholds, or enums.

experiments/claude_code_opus_4_8_xhigh/reports/skills/task_group_004/demonstration_skill/demonstration_skill_attempt_03/SKILL.md

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Oct 29, 2026
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Apache-2.0

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# ApexCloud Retention Operations SOP

This skill captures the **business conventions** behind the ApexCloud Retention
Operations task family. The graders are deterministic: the exact data source, the
exclusion rule, the threshold, the enum spelling, the sort order, and the rounding
all matter. Getting the *narrative* right is not enough — reproduce the *rules*.

All data comes from the read-only HTTP API. The base URL is given in the prompt /
environment (typically `http://127.0.0.1:8074`). Use `curl` + a JSON parser
(`python3 -c` / `jq`). Never read local files, `env/`, or task-group source — only
the API. The service is already running; ignore any "start command" in the prompt.

## Workflow
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