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apexcloud-retention-ops

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Build strict JSON reports from the ApexCloud Retention Operations API for customer success QBR metrics, renewal risk queues, receivables and pipeline operations reviews, retention action boards, and churn export validation or outreach ranking. Use when a task mentions ApexCloud, Retention Operations API, account health metrics, billing snapshots, A/R aging, support/NPS, opportunities, HR/event context, or churn CSV exports.

experiments/codex_skill_creator_comparison_gpt5_5_xhigh/reports/skills/task_group_004/fewshot/codex/fewshot_attempt_01/SKILL.md

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Oct 29, 2026
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Apache-2.0

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# ApexCloud Retention Ops

## Workflow

1. Read the prompt and its answer template first. Extract the base URL, date range, month list or quarter, A/R as-of date, account IDs, due dates, requested count/order, allowed enum labels, and required JSON shape.
2. Fetch only the allowed ApexCloud Retention Operations API endpoints needed for the requested report. Filter dates inclusively and filter rows locally if an endpoint returns a full year or full portfolio.
3. Read [references/apexcloud_workflows.md](references/apexcloud_workflows.md) for endpoint fields, joins, and report recipes before doing nontrivial calculations.
4. Use [scripts/apexcloud_report.py](scripts/apexcloud_report.py) for deterministic normalization when helpful. It uses only the Python standard library and outputs helper JSON for QBR rows, account risk facts, receivables/pipeline summaries, and churn export summaries.
5. Return only JSON matching the prompt/template. Do not include notes, citations, markdown, or extra keys.

## Core Conventions

- Treat ISO date ranges as inclusive. Treat month ranges as inclusive by `YYYY-MM`.
- Prefer billing snapshot ARR over account `crm_arr` or profile ARR whenever the output asks for current ARR, ARR at risk, revenue exposure, or the model check asks whether billing ARR was used.
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