Individual skill

northstar-payer-ops

Turn Northstar payer-operations records into exact JSON answers for UM nurse determinations, pharmacy appeals and assistance intake, claim repricing, peer-to-peer summaries, and finance queue reviews. Use when a task references the Northstar environment, case/appeal/claim/P2P/queue records, policies, rate schedules, documents, criteria, or an answer template.

experiments/codex_gpt5_5_xhigh/reports/skills/task_group_014/reflect-3/reflect-3_attempt_03/SKILL.md

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Oct 29, 2026
License
Apache-2.0

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# Northstar Payer Ops

## Workflow

1. Read the prompt, task context, and answer template first.
2. Identify the workflow from the required fields.
3. Query the live Northstar records for the target case or queue and its linked member, plan, policy, criteria, documents, line items, auth, trial, benchmark, appeal, or P2P records.
4. Resolve conflicts by precedence:
   - current clinical records over stale exports
   - payer appeal before manufacturer assistance
   - effective benchmark by payer, plan, CPT, modifier, and date over stale rates
   - new patient-specific P2P evidence over older summaries
   - margin threshold before charge sensitivity
5. Build the JSON exactly to the template. Keep key order, enum values, date format, and numeric precision unchanged.
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