Individual skill

apexcloud-retention-ops

Solve ApexCloud Retention Operations API tasks for customer success and revenue operations, including QBR metrics packets, renewal risk queues, high-touch retention boards, Q3 receivables and pipeline reviews, and churn validation or outreach ranking from ApexCloud account, metrics, support, NPS, billing snapshot, A/R aging, opportunities, HR/event, and churn export endpoints.

experiments/codex_skill_creator_comparison_gpt5_5_xhigh/reports/skills/task_group_004/fewshot/naive/fewshot_attempt_03/SKILL.md

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Last checked: Nov 6, 2026

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Repository stars (not skill ratings): 121
Repository last updated: Oct 29, 2026
License: Apache-2.0

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agent Repository topic
ai Repository topic
benchmark Repository topic
llm Repository topic
self-evolving Repository topic
self-learning Repository topic
skills Repository topic
operations Derived category
sales Derived category

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SKILL.mdcore · 2,693 bytes
SKILL.mdcore · 2,693 bytes
SKILL.mdcore · 2,693 bytes
SKILL.mdcore · 2,693 bytes
references/apexcloud-retention-ops.mddoc · 9,425 bytes
scripts/apexcloud_ops.pyruns · 27,575 bytes

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# ApexCloud Retention Ops

Use this skill when the task asks for a JSON-only business output from the ApexCloud Retention Operations API.

## Workflow

1. Parse the prompt for dates, months, account IDs, region/event filters, due dates, top-N limits, and the required answer shape.
2. Fetch only read-only business endpoints from the task base URL. Never call judge or evaluator endpoints.
3. Start from the provided answer template, preserve its top-level shape, and use exact controlled enum labels from the prompt/template.
4. Compute from source records rather than account profile shortcuts when a source-specific field is requested. Use billing snapshots for ARR, clean support tickets for ticket/SLA metrics, non-retracted NPS responses for sentiment, and A/R older buckets for overdue balances.
5. Apply deterministic precision at the end: currency 2 decimals, percentages 1 decimal, churn probabilities 3 decimals, risk scores and counts as integers.
6. Return one JSON object only.

Read [references/apexcloud-retention-ops.md](references/apexcloud-retention-ops.md) for formulas, policy-code choices, and edge cases.