Individual skill

reporting-triage-communication

Work productively with triagers after you submit — answer follow-ups, and handle duplicate, not-applicable, or severity disputes professionally. Load on "triage asked for more info", "they closed it as N/A", "dispute the severity/duplicate", or managing a report thread. Signals: a submitted report awaiting/receiving triage, a disagreement on outcome.

skills/reporting/reporting-triage-communication/SKILL.md

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# Communicating with triage

## When it applies
The report is in and now it's a conversation. How you handle triage largely decides the outcome — a
valid bug can be closed over a bad thread, and a borderline one can be paid with a clear, calm one.

## Why it works
Triagers process a queue under time pressure and act on what's in front of them. A report that
reproduces from the steps alone, and follow-ups that answer the exact question with evidence, remove
every reason to close it — while professionalism keeps the relationship (and your reputation) intact.

## Method
1. **Pre-empt questions** in the report: exact requests/responses, account roles, a clean-session
   repro, and a crisp impact statement — most "need more info" rounds are avoidable.
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