Individual skill

investigating-phishing-email-incident

Investigates phishing email incidents from initial user report through header analysis, URL/attachment detonation, impacted user identification, and containment actions using SOC tools like Splunk, Microsoft Defender, and sandbox analysis platforms. Use when a reported phishing email requires full incident investigation to determine scope and impact.

skills/investigating-phishing-email-incident/SKILL.md

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Last checked
Nov 9, 2026

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Aug 31, 2026
License
Apache-2.0

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# Investigating Phishing Email Incident

## When to Use

Use this skill when:
- A user reports a suspicious email via the phishing report button or helpdesk ticket
- Email security gateway flags a message that bypassed initial filters
- Automated detection identifies credential harvesting URLs or malicious attachments
- A phishing campaign targeting the organization requires scope assessment

**Do not use** for spam or marketing emails without malicious intent — route those to email administration for filter tuning.

## Prerequisites

- Access to email gateway logs (Proofpoint, Mimecast, or Microsoft Defender for Office 365)
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