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oncall-runbook

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Write an on-call runbook for a service — covering alert definitions, escalation paths, common incident responses, and on-call handoff procedures. Use when asked to write an on-call guide, create alert runbooks, document escalation procedures, or prepare an on-call handoff document. Produces a structured on-call runbook with per-alert response procedures, escalation matrix, diagnostic commands, and handoff template.

plugins/pm-engineering/skills/oncall-runbook/SKILL.md

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Nov 9, 2026

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Nov 10, 2026
License
MIT

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# On-Call Runbook Skill

Produce a complete on-call runbook for a service — giving the on-call engineer everything they need to respond confidently to alerts at 3am, without having to ask anyone for help.

A good on-call runbook reduces mean time to resolution (MTTR) by eliminating the "what do I do first?" problem. It is written for the on-call engineer who has just been paged and needs to act, not for someone calmly reading documentation.

## Required Inputs

Ask for these if not already provided:
- **Service name** and what it does
- **Team** and tech lead name
- **Alert list** — names of alerts that currently page on-call
- **Monitoring setup** — Datadog / Grafana / CloudWatch / PagerDuty / etc.
- **Common failure modes** — what breaks most often, and what fixes it
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