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warranty-claim

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Get a broken product repaired, replaced, or refunded under warranty — with the claim message written, the proof to attach, and the consumer-law backstop for when 'out of warranty' isn't the whole story. Use when asked to make a warranty claim, my [product] broke and it's still under warranty, the manufacturer won't honor the warranty, or how do I get this fixed for free. Produces a ready-to-send claim message, the exact evidence to include, the repair-vs-replace-vs-refund position, and an escalation ladder for when the first answer is no.

skills/warranty-claim/SKILL.md

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# Warranty Claim

When something fails, the maker's first hope is that you'll shrug and buy a new one. A clear, documented claim that cites the warranty (and, where it applies, your baseline consumer rights) changes that math. This writes the claim, tells you exactly what proof to attach, and gives you a fallback for the classic brush-offs — "you voided it," "that's wear and tear," "you're a week out of warranty."

It doesn't invent your rights or promise an outcome — it puts your actual case in its strongest, best-documented form.

## What This Skill Produces

- **The claim message** — dated, specific, and polite, stating the fault, when it started, and what you're asking for (repair / replacement / refund)
- **The evidence pack** — proof of purchase, warranty terms, photos/video of the fault, serial/model, and the timeline
- **Your position** — which remedy to ask for and why, plus the consumer-law backstop (many places give rights *beyond* the stated warranty for goods that fail too soon)
- **The escalation ladder** — what to say when they deflect: front-line → supervisor → manufacturer vs retailer → formal complaint / regulator or chargeback

## Required Inputs
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