Individual skill

server-training-guide

Build an onboarding and training guide for restaurant front-of-house staff (servers, hosts, bartenders). Use when asked to train a new server, create FOH onboarding, write service standards, or build a restaurant training program. Produces a phased training plan (shadow → hands-on → solo with support), the service-sequence standards, menu and allergen knowledge checks, POS and side-work basics, and a sign-off checklist that says when someone's ready to work a section alone.

plugins/pm-hospitality/skills/server-training-guide/SKILL.md

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Nov 11, 2026
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# Server Training Guide Skill

Most restaurants "train" by throwing a new hire on the floor with a tray and hoping. The result is inconsistent service and quick turnover. This skill builds a real ramp: a new server learns the steps of service, the menu, and the systems in a sequence, with a clear bar for when they're ready to run a section solo.

## Working from a brief

Given the restaurant type, **produce the full guide** — infer the service style (fine dining, casual, fast-casual, bar) and scale the depth and standards to it.

## Required Inputs

Ask for (if not provided, else infer and label):
- **Restaurant type / service style** and the **role** (server, host, bartender, busser)
- **Menu complexity** and any signature service points (tableside, wine program, allergen protocol)
- **Systems** — POS, reservation/waitlist, payment, and how long the ramp should be (e.g. 3–5 shifts)
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