Individual skill
pharmacy-counselling-script
Write the counselling a patient will actually follow when collecting a new or changed medicine — what it is for, how to take it, what to expect, and the one thing that would make them stop. Use when asked to write patient counselling, counsel on a new prescription, explain a medicine to a patient, or improve adherence at the counter. Produces the counselling script in plain language, the teach-back questions, the red-flag advice, the adherence anticipation, and the documentation line. A communication framework for a licensed pharmacist; it makes no clinical determination and substitutes for no product-specific information.
plugins/pm-pharmacy/skills/pharmacy-counselling-script/SKILL.md
Source commit f7c90bc09ee05dc25cf257bdb1826f2c2552c2cb
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- Last checked
- Nov 9, 2026
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- License
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# Pharmacy Counselling Script
Most counselling fails not because the pharmacist said the wrong thing but because they said fourteen things in ninety seconds, at a counter, to someone holding a bag and thinking about parking. This picks the three that change behaviour, phrases them so the patient can repeat them back, and anticipates the specific reason this particular patient will stop taking it.
## What This Skill Produces
- **The counselling script** — purpose, administration, expectation, and the stop-signal, in plain language
- **The three-thing rule applied** — what to say when there is only time for three sentences
- **Teach-back questions** — the two questions that reveal whether the patient actually understood
- **Red-flag advice** — what would mean contact us or seek urgent care, stated without alarming
- **Adherence anticipation** — the most likely reason this patient stops, and the sentence that pre-empts it
- **The documentation line** — what was counselled and what the patient demonstrated back
## Required Inputs