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incident-slo-runbook

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Create or audit SLOs, SLIs, alert rules, incident response steps, escalation paths, postmortems, operational runbooks, and customer-impact communication. Use when defining production reliability, preparing launch readiness, responding to an outage, writing a runbook, tuning alerts, or closing the loop after an incident.

skills/incident-slo-runbook/SKILL.md

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# Incident SLO Runbook

## Purpose

Use this skill to connect observability to action. Metrics and logs are not enough; each critical user journey needs an SLO, alert, owner, response path, and post-incident learning loop.

## SLO Design

Define:

1. User journey or system capability.
2. SLI: request success, latency, freshness, durability, or job completion.
3. SLO target and measurement window.
4. Error budget and burn-rate alerts.
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