Individual skill
deepgram-incident-runbook
Execute Deepgram incident response procedures for production issues. Use when handling Deepgram outages, debugging production failures, or responding to service degradation. Trigger: "deepgram incident", "deepgram outage", "deepgram production issue", "deepgram down", "deepgram emergency", "deepgram 500 errors".
plugins/saas-packs/deepgram-pack/skills/deepgram-incident-runbook/SKILL.md
Source commit 0500b275e963c027f6b410e8c49c0446945c574e
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- Last checked
- Nov 12, 2026
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- 2,916
- Repository last updated
- Nov 12, 2026
- License
- MIT
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- ai Repository topic
- automation Repository topic
- claude-code Repository topic
- devops Repository topic
- mcp Repository topic
- ai-agents Repository topic
- anthropic Repository topic
- claude-code-plugins Repository topic
- developer-tools Repository topic
- llm Repository topic
- saas Declared skill tag
- deepgram Declared skill tag
- debugging Declared skill tag
- incident-response Declared skill tag
- testing Derived category
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SKILL.mdcore · 10,523 bytesSKILL.mdcore · 10,523 bytesSKILL.mdcore · 10,523 bytesreferences/implementation.mddoc · 4,921 bytes
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# Deepgram Incident Runbook
## Prerequisites
- An incident ID, commander, affected service/environment, escalation route, and authorized redacted diagnostic access.
- A data/consent owner and documented safe mitigation or rollback action.
## Examples
For elevated transcription errors, declare scope, capture aggregate health and redacted correlation IDs, stabilize with the documented circuit-breaker/rollback, and verify recovery against the SLO. Escalate provider or data-impact incidents through the approved path; do not attach customer audio, transcripts, or credentials to the incident channel.
## Overview
Standardized incident response for Deepgram-related production issues. Includes automated triage script, severity classification (SEV1-SEV4), immediate mitigation actions, fallback activation, and post-incident review template.