Individual skill
klaviyo-incident-runbook
Execute Klaviyo incident response procedures with triage, mitigation, and postmortem. Use when responding to Klaviyo-related outages, investigating API errors (401/403/429/5xx), or running post-incident reviews for Klaviyo integration failures on an on-call rotation. Trigger with phrases like "klaviyo incident", "klaviyo outage", "klaviyo down", "klaviyo on-call", "klaviyo emergency", "klaviyo broken".
plugins/saas-packs/klaviyo-pack/skills/klaviyo-incident-runbook/SKILL.md
Source commit 0500b275e963c027f6b410e8c49c0446945c574e
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- Yes
- Scanner rules are current
- No
- Repository scan complete
- No
- Skill scan complete
- No
- Observed behavior
- Not checked yet
- Last checked
- Nov 12, 2026
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Repository context
- Repository stars (not skill ratings)
- 2,917
- Repository last updated
- Nov 12, 2026
- License
- MIT
Observed agent integration: No specific integration evidence. Standard SKILL.md installation does not imply verified compatibility.
- ai Repository topic
- automation Repository topic
- claude-code Repository topic
- devops Repository topic
- mcp Repository topic
- ai-agents Repository topic
- anthropic Repository topic
- claude-code-plugins Repository topic
- developer-tools Repository topic
- llm Repository topic
- saas Declared skill tag
- klaviyo Declared skill tag
- email-marketing Declared skill tag
- cdp Declared skill tag
- marketing Derived category
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SKILL.mdcore · 5,939 bytesSKILL.mdcore · 5,939 bytesSKILL.mdcore · 5,939 bytesreferences/communication-and-postmortem.mddoc · 2,093 bytesreferences/remediation.mddoc · 2,196 bytesreferences/triage.mddoc · 3,083 bytes
Read excerpt
# Klaviyo Incident Runbook
## Overview
Rapid incident response for Klaviyo API outages and integration failures: quick
triage, decision trees, mitigation steps, and postmortem templates. Use this
skill to move from "Klaviyo is broken" to a classified severity, an applied
mitigation, and a written postmortem — without improvising under pressure.
The heavy content (full triage script, per-error remediation blocks, and the
communication + postmortem templates) lives in `references/` so this file stays
a fast high-level runbook you can follow end-to-end, then drill into for depth.
## Prerequisites
