Individual skill

customerio-webhooks-events

Implement Customer.io webhook and reporting event handling. Use when processing email delivery events, click/open tracking, bounce handling, or streaming to a data warehouse. Trigger: "customer.io webhook", "customer.io events", "customer.io delivery status", "customer.io bounces", "customer.io open tracking".

plugins/saas-packs/customerio-pack/skills/customerio-webhooks-events/SKILL.md

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Nov 12, 2026
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MIT

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# Customer.io Webhooks & Events

## Output

- A validated, signed, idempotent event/webhook flow with redacted observability and an owned retry policy.
- A delivery receipt that records correlation ID, environment, event type, result, and consent-safe recovery decision.

## Examples

Verify a webhook signature before parsing payload data, store only the opaque event ID for deduplication, and acknowledge within the provider timeout. For a failed processing attempt, retry with bounded backoff; send terminal failures to a protected queue and replay only after schema and consent checks pass.

## Overview

Implement Customer.io reporting webhook handling: receive real-time delivery events (sent, delivered, opened, clicked, bounced, complained, unsubscribed), verify HMAC-SHA256 signatures, process events reliably with queuing, and stream to a data warehouse.
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