Individual skill

intercom-debug-bundle

Collect Intercom debug evidence for support tickets and troubleshooting. Use when encountering persistent Intercom API issues, auth or rate-limit failures, or preparing a diagnostic bundle to attach to an Intercom support ticket. Trigger with phrases like "intercom debug", "intercom support bundle", "collect intercom logs", "intercom diagnostic", "intercom troubleshoot".

plugins/saas-packs/intercom-pack/skills/intercom-debug-bundle/SKILL.md

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Last checked: Nov 12, 2026

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Repository stars (not skill ratings): 2,916
Repository last updated: Nov 12, 2026
License: MIT

Observed agent integration: No specific integration evidence. Standard SKILL.md installation does not imply verified compatibility.

ai Repository topic
automation Repository topic
claude-code Repository topic
devops Repository topic
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ai-agents Repository topic
anthropic Repository topic
claude-code-plugins Repository topic
developer-tools Repository topic
llm Repository topic
saas Declared skill tag
support Declared skill tag
messaging Declared skill tag
intercom Declared skill tag
engineering Derived category

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references/implementation.mddoc · 4,719 bytes

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# Intercom Debug Bundle

## Overview

Collect diagnostic evidence for Intercom issues: API health, auth status, rate-limit headers, SDK version, platform incidents, and redacted logs — packaged as a timestamped tarball safe to attach to a support ticket. Most persistent failures are auth (401) or rate-limit (429) problems, so the bundle leads with the `/me` health check before collecting anything heavier.

## Prerequisites

- Intercom access token exported as `INTERCOM_ACCESS_TOKEN`
- `curl` and `jq` available
- Access to application logs (optional — the collector redacts them)

## Instructions

### Step 1: Confirm auth before collecting