Individual skill

customerio-rate-limits

Implement Customer.io rate limiting and backoff. Use when handling high-volume API calls, implementing retry logic, or hitting 429 errors. Trigger: "customer.io rate limit", "customer.io throttle", "customer.io 429", "customer.io backoff", "customer.io too many requests".

plugins/saas-packs/customerio-pack/skills/customerio-rate-limits/SKILL.md

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Nov 12, 2026
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MIT

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# Customer.io Rate Limits

## Prerequisites

- Current provider limit documentation/plan, a measured baseline, idempotency design, and a named capacity owner.
- Synthetic test payloads and alerting for 429s, queue age, delivery failure, and duplicate-event risk.

## Output

- A rate-aware client/workflow configuration with bounded concurrency, backoff, idempotency, monitoring, and a safe replay decision path.
- An aggregate load-test or incident receipt showing limit behavior without recipient payloads.

## Examples

Send synthetic events at gradually increasing concurrency below the approved limit, record 429s and queue age, and apply exponential backoff with jitter using a stable idempotency key. If throttling occurs, reduce concurrency and allow recovery; do not retry every failed event immediately or widen sends to compensate.
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