Individual skill

lokalise-incident-runbook

Execute Lokalise incident response procedures with triage, mitigation, and postmortem. Use when responding to Lokalise-related outages, investigating errors, or running post-incident reviews for Lokalise integration failures. Trigger with phrases like "lokalise incident", "lokalise outage", "lokalise down", "lokalise on-call", "lokalise emergency", "translations broken".

plugins/saas-packs/lokalise-pack/skills/lokalise-incident-runbook/SKILL.md

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# Lokalise Incident Runbook

## Overview

Rapid-response procedures for Lokalise-related incidents in production. Covers quick diagnostics (API health, token validity, rate limit status), triage for five common failure modes (missing translations, stale translations, API outage, file upload failures, OTA failures), fallback to cached translations, and communication templates for stakeholder notification. Designed to be executed under pressure — each section is self-contained.

## Prerequisites

- `curl` and `jq` available on the responder's machine
- Production Lokalise API token accessible (from secret manager or break-glass procedure)
- `LOKALISE_PROJECT_ID` known (check your deployment config or Lokalise dashboard)
- Access to application logs (Datadog, CloudWatch, GCP Logging, or equivalent)
- Incident communication channel (Slack, PagerDuty, or equivalent)

## Instructions
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