Individual skill

techsmith-common-errors

Analyze and classify Snagit COM, Camtasia recorder, project-storage, export, installation, and activation failures from redacted evidence. Use when TechSmith automation fails or behaves differently after an upgrade. Trigger with "TechSmith error", "Snagit COM failure", or "Camtasia export problem".

plugins/saas-packs/techsmith-pack/skills/techsmith-common-errors/SKILL.md

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Last checked
Nov 12, 2026

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Repository last updated
Nov 12, 2026
License
MIT

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# TechSmith Automation Error Triage

## Overview

This skill diagnoses the layer that failed before suggesting a change. It distinguishes COM registration, executable/version drift, interactive-session limits, local-storage violations, missing media, licensing, and removed legacy exporter assumptions.

## Prerequisites

- Product name, exact installed version, operating system, and architecture
- A redacted command, exit code, error text, and relevant local paths
- Confirmation whether the job ran interactively, remotely, or as a service
- Permission to inspect logs without collecting captures, project media, or license material

## Tool Discipline
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