Individual skill

workhuman-common-errors

Triage Workhuman identity, eligibility, approval, spend, integration, reporting, and redemption failures using tenant evidence. Use when diagnosing operations. Trigger with "diagnose a Workhuman error".

plugins/saas-packs/workhuman-pack/skills/workhuman-common-errors/SKILL.md

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Nov 12, 2026
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# Workhuman Failure Triage

## Overview

Classify failures by evidence and authoritative system before changing configuration or retrying potentially consequential recognition and award operations.

## Prerequisites

- Failure time, tenant, actor or principal class, operation, environment, and safe correlation identifier
- Current tenant contract, program rules, field authority map, and recent change history
- Owners for identity, HCM, recognition, payroll, security, and vendor support

## Tool Discipline

Use `Read`, `Glob`, and `Grep` for sanitized logs and configuration, `WebFetch` for current first-party context, and `Write` or `Edit` only for redacted timelines, hypotheses, fixtures, and approved repairs.
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