Individual skill
intercom-core-workflow-a
Manage Intercom contacts: create, search, update, merge leads into users. Use when building contact management features, syncing user data, or implementing contact search and segmentation against the Intercom REST API. Trigger with phrases like "intercom contacts", "intercom users", "intercom leads", "create intercom contact", "search intercom contacts", "merge intercom lead".
plugins/saas-packs/intercom-pack/skills/intercom-core-workflow-a/SKILL.md
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- Last checked
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- ai Repository topic
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- saas Declared skill tag
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- engineering Derived category
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SKILL.mdcore · 5,999 bytesreferences/examples.mddoc · 2,621 bytesreferences/implementation.mddoc · 3,649 bytes
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# Intercom Contacts & Contact Management
## Overview
Primary workflow for managing Intercom contacts. Covers creating users and leads, searching with filters, updating custom attributes, merging leads into users, and listing segments. This SKILL.md gives you the high-level workflow and the first example; drill into [references/implementation.md](references/implementation.md) for the full step-by-step code and [references/examples.md](references/examples.md) for end-to-end flows.
## Prerequisites
- Completed `intercom-install-auth` setup
- Understanding of Intercom contact model (users vs leads)
- Valid API credentials with contacts read/write scope
## Instructions
The contact workflow is six operations against the `intercom-client` SDK. Instantiate the client once, then call the operation you need: