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oraclecloud-incident-runbook

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# Oracle Cloud Incident Runbook

## Overview

Self-service runbook for when OCI instances go down and the status page stays green. OCI's status page has a history of not acknowledging outages in real time (London Jan 2026 — 502s and instances disappearing for 10 minutes with no status update). OCI Support response times average 4+ hours for Sev-1 tickets. This runbook gives you health probes, automated instance recovery, cross-AD failover, and cross-region failover — all executable without waiting on Oracle.

**Purpose:** Detect OCI service degradation independently, recover instances automatically, and fail over to alternate availability domains or regions when the primary is impacted.

## Prerequisites

- **OCI CLI installed and configured** — `~/.oci/config` validated (see `oraclecloud-install-auth`)
- **Python 3.8+** with the OCI SDK — `pip install oci`
- **Pre-configured resources**: at least one compute instance, a VCN with subnets in multiple ADs
- **IAM policies**: `manage instances`, `manage volumes`, `inspect work-requests` in the target compartment
- **Boot volume backups** enabled (recovery depends on having a recent backup)
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