Individual skill
granola-incident-runbook
Incident response procedures for Granola meeting capture failures and outages. Use when meetings aren't recording, transcription fails mid-meeting, integrations stop syncing, or the Granola service is down. Trigger: "granola incident", "granola outage", "granola down", "granola not recording", "granola emergency".
plugins/saas-packs/granola-pack/skills/granola-incident-runbook/SKILL.md
Source commit 0500b275e963c027f6b410e8c49c0446945c574e
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- Last checked
- Nov 12, 2026
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- 2,916
- Repository last updated
- Nov 12, 2026
- License
- MIT
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- ai Repository topic
- automation Repository topic
- claude-code Repository topic
- devops Repository topic
- mcp Repository topic
- ai-agents Repository topic
- anthropic Repository topic
- claude-code-plugins Repository topic
- developer-tools Repository topic
- llm Repository topic
- saas Declared skill tag
- granola Declared skill tag
- incident-response Declared skill tag
- writing Derived category
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SKILL.mdcore · 8,373 bytesSKILL.mdcore · 8,373 bytesreferences/implementation.mddoc · 3,431 bytes
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# Granola Incident Runbook
## Overview
Standard operating procedures for Granola incidents — from individual recording failures to organization-wide outages. Covers triage, remediation, communication, escalation, and post-incident review. Designed for IT admins, team leads, and individual users.
## Prerequisites
- Granola admin access (for org-level incidents)
- Bookmark [status.granola.ai](https://status.granola.ai) for service status
- Internal communication channel identified (#granola-support or similar)
## Instructions
### Step 1 — Triage: Assess Severity