Individual skill
intercom-migration-deep-dive
Use when migrating from Zendesk/Freshdesk/HelpScout to Intercom, bulk-importing contacts, or re-platforming to Intercom with the contacts, conversations, and articles APIs. Trigger with phrases like "migrate to intercom", "intercom migration", "import contacts to intercom", "switch to intercom", "zendesk to intercom", "intercom data import".
skills/.curated/intercom-migration-deep-dive/SKILL.md
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SKILL.mdcore · 6,965 bytesSKILL.mdcore · 6,965 bytesSKILL.mdcore · 6,965 bytesSKILL.mdcore · 6,965 bytesreferences/implementation.mddoc · 10,145 bytes
Read excerpt
# Intercom Migration Deep Dive
## Overview
Comprehensive guide for migrating to Intercom from other platforms (Zendesk,
Freshdesk, HelpScout) or bulk-importing data. Covers contact import, company
import, tags, Help Center articles, orchestration, and post-migration
validation. The full runnable TypeScript for every phase lives in
[references/implementation.md](references/implementation.md); this file carries
the workflow and the first-phase skeleton so you can follow it end to end, then
drill into the reference for depth.
## Prerequisites
- Intercom workspace with an access token exported as `INTERCOM_ACCESS_TOKEN`