Individual skill

canva-incident-runbook

Analyze and contain a Canva Connect incident with evidence-led recovery. Use when authentication, design, export, asset, webhook, or provider failures affect users. Trigger with: "Canva incident", "Canva outage", "triage Canva production".

plugins/saas-packs/canva-pack/skills/canva-incident-runbook/SKILL.md

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Nov 12, 2026
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# Canva Incident Response

## Overview

Contain impact before debugging deeply. Distinguish provider status, application release/config, tenant authorization, endpoint throttling, async-job backlog, and preview drift.

## Prerequisites

- Incident ID, severity policy, affected operations, and UTC window
- Current deployment/config revisions and last known good
- Approved test user, rollback owner, and communications channel

## Instructions
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