Individual skill

finta-common-errors

Diagnose and fix common Finta CRM issues with email sync, deal rooms, and pipeline. Trigger with phrases like "finta error", "finta not working", "fix finta".

plugins/saas-packs/finta-pack/skills/finta-common-errors/SKILL.md

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# Finta Common Errors

## Overview

Finta is a fundraising CRM that manages investor pipelines, deal rooms, email sync, and payment collection for startups raising capital. Common errors involve round state transition violations (e.g., moving a round backward from "Closing" to "Outreach"), investor deduplication failures during CSV imports, and pipeline sync breakdowns between email providers and the deal tracker. Aurora AI suggestions depend on complete company profiles, and incomplete data is the top cause of empty recommendations. This reference covers API-level errors and CRM workflow issues that disrupt fundraising operations.

## Prerequisites

- A reproducible symptom, timestamp, and opaque correlation identifier; collect no unnecessary investor or payment data.
- Access to the affected workspace and integration logs through an authorized support role.
- A known owner for account access, workflow changes, and any security escalation.

## Instructions

1. Classify the failure as authentication, authorization, validation, throttling, delivery, or upstream availability.
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