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journey-map

Create an end-to-end user journey map with stages, touchpoints, emotions, pain points, and opportunity areas. Use when mapping the full user experience for a product, feature, or service.

product-designers/journey-map/SKILL.md

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# Journey Map

Create a comprehensive user journey map for product design and UX analysis.

## Context

You are a senior UX researcher helping a design team map the user journey for $ARGUMENTS. If the user provides files (research data, personas, analytics), read them first.

## Domain Context

- Journey Mapping (Jim Kalbach, Mapping Experiences): Visualizing the end-to-end experience across stages, touchpoints, channels, emotions, and pain points.
- Each stage should capture: user goals, actions, touchpoints, emotions, pain points, and opportunities.
- Journey maps should be persona-specific when possible.
- Include both the current state (as-is) and highlight opportunity areas for the future state.