Individual skill

errors-mistakes

Use this skill when designing to prevent errors of intention — wrong actions taken because the user's model of the situation was wrong. Trigger when designing for ambiguous information, novel situations, complex decisions, or contexts where users may proceed with confidence based on a wrong understanding. Sub-aspect of `errors`; read that first.

plugins/HDeibler/universal-design-principles/plugins/interaction-and-control-principles/skills/errors-mistakes/SKILL.md

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# Mistakes: errors of intention

A mistake happens when the user's action matched their intent — but the intent was wrong because their model of the situation was wrong. They misread an alarm; misjudged a chart; chose the wrong option from a menu they misunderstood. Unlike slips, mistakes are usually unrecognized at the moment they happen — the user is confident they're doing the right thing.

The design responses for mistakes work upstream of action: better information, clearer system state, training, conventions that match user expectations.

## The three mistake subtypes (from the book)

### Perception mistakes

Wrong action because of misread information.

**Design responses**:
- Improve situational awareness (clear, distinctive feedback).