Individual skill

8d-report-writing

Submit an 8D to a customer, format a Ford 8D report, BMW G8D, VW QMSS, or OEM complaint response for formal submission. Covers OEM-specific format requirements, evidence standards, and discipline-by-discipline writing rules for D0–D8. Use when preparing an 8D report for Ford, BMW, VW/Audi, Stellantis, or any customer requiring formal 8D closure.

plugins/RBraga01/Quality-Engineering-Skills/skills/documentation/8d-report-writing/SKILL.md

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Nov 9, 2026
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# 8D Customer Report Writing

## When to use

Use when an 8D investigation is complete and a formal report must be submitted to the customer. This skill covers the writing quality and format — the methodology is in [8d-problem-solving](../../problem-solving/8d-problem-solving/).

The 8D report is a legal and commercial document. It is used by the customer to:

- Verify their claim was addressed
- Confirm containment protected their production
- Audit your corrective action quality
- Assess your supplier quality level for BIQS scoring, PPAP status, and future business decisions

A poorly written report — even with good corrective actions — signals low quality maturity.