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dynamics-365
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<!-- AUTO-GENERATED by export-skills.py — DO NOT EDIT -->
---
name: dynamics-365
description: Microsoft Dynamics 365 integration patterns for Sales, Service, Finance, and Supply Chain. Use when building AI agents that interact with Dataverse Web API (OData), F&O data entities, or integrate Azure OpenAI with Dynamics data.
tags: [dynamics-365, dataverse, microsoft, crm, erp]
---
# Microsoft Dynamics 365 Integration
Connect AI agents to Dynamics 365 (Sales, Service, Finance, Supply Chain) using Dataverse Web API (OData v4), F&O OData, and Azure OpenAI integration.
## When to Use
- Building AI agents that query or manage CRM data (leads, opportunities, cases, accounts)
- Integrating with Dynamics 365 Finance & Operations (journals, invoices, purchase orders)